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Illustration of the Grondia interface with a campsite website, site map and booking on a smartphone

Grondia

Premium-Partner of PiNCAMP | The camping company of ADAC, ANWB and TCS

To grondia.com
Start / Premium Partner B2B / Grondia

Grondia: Your whole campsite in one system. Payments included.

From the barrier to the books. One system, one contract, one point of contact.

Your barrier already knows your guests. It opens for the number plate on the booking, and the shower block opens with the guest’s personal PIN code. Guests pay online, at the terminal and at the till, all inside Grondia. Registration form, tourist tax and invoice all come from the same booking. Everything on your site runs on the same data.

  • No queue at the gate. The barrier reads the number plate, doors open with a PIN code. After departure or cancellation, access is closed automatically.
  • Payments built in. With Grondia Pay, guests pay online and on site. Every payment lands on the right invoice at once, and the payout goes straight to your account.
  • TSE and RKSV included. The till for reception, shop and restaurant signs every receipt. In Germany with TSE and DSFinV-K, in Austria under RKSV.
  • Seasonal pitches in one run. Contracts from your own template, signed digitally. Renewals, meter readings and the annual invoice for every pitch at once.
  • Guest registration without retyping. Registration form, tourist tax and accommodation statistics come straight from the booking. With feratel, the guest registration is submitted automatically.

See Grondia with your own prices. In the demo we show you Grondia with your site’s own categories and prices, not a sample campsite.

Book a demo at grondia.com

Product Details

Everything included in Grondia:

 

Entry and access

  • Barrier with number plate recognition. Grondia unlocks the plate when the booking is confirmed and locks it after departure, cancellation or no-show. Works with barriers from schranken.de (Teratronik), CAME and FAAC.
  • Welcome at the gate. When the camera reads the plate, the guest receives the arrival information by email automatically.
  • QR code and remote opening. Guests without a plate open the barrier with the QR code from their confirmation. Reception can also open it remotely.
  • A PIN code for every door. Before arrival, every guest receives a personal code for shower blocks, rental units and other doors, valid only during the stay. Works with Salto, Nuki and dormakaba resivo.
  • Self check-in at the kiosk. Late arrivals check in at the terminal themselves, even without a reservation, and pay by card on the spot.

Booking and distribution

  • Online booking on your website with site map and pitch choice, in ten languages.
  • Booking portals.com, Airbnb, Expedia and more through the channel manager. Availability and prices stay in sync automatically, bookings and cancellations go straight into the site map.
  • Dynamic pricing. Grondia suggests prices by occupancy and season, you decide.
  • Seasonal rates, packages, minimum stays and extras, all configurable.
  • Pitches, rental units, boat moorings and activities in one calendar.
  • Vouchers, waiting list, group bookings and loyalty programme. Plus discounts for club and association members.
  • Bread roll service to pre-order.
  • Email campaigns to your regular guests, straight from your guest data.

Payments with Grondia Pay

  • Online, at the terminal and at the till. One payment system for every channel, no separate payment provider.
  • All common payment methods. Card, Apple Pay, Google Pay, PayPal, SEPA direct debit, EPS, iDEAL and, in Switzerland, TWINT.
  • Deposit, balance and refunds straight from the booking.
  • Every payment in the right place. Linked to booking and invoice, paid out to your account, reconciled in your accounting.
  • Already have a payment provider? Wallee, Mollie, Worldline and SIX are connected as well.

Till

  • One till for reception, shop, kiosk and restaurant. With products, stock and end-of-day closing.
  • Fiscalisation included. In Germany TSE under KassenSichV with DSFinV-K export, in Austria RKSV with the data capture log. Signed through efsta’s certified fiscal service.
  • Already have a restaurant till? Cookpit and MediaSoft can be connected.

Seasonal guests

  • Contracts from your own template, signed digitally with a confirmation code.
  • Renewals and annual invoices for all contracts in one run.
  • Electricity and water meters recorded per pitch and billed automatically, utility costs included.
  • Season calendar, pitch inspections and defect list in one overview.

Electricity and smart meters

  • Automatic meter readings from EKM, Camping-Strom, edelboxx (GeDaD) and Wild Energy.
  • Power follows the booking. On at check-in, off at check-out, with a current limit and credit per pedestal.
  • EV charging stations through Ampeco, billed in the same system.

Guest registration and authorities

  • Digital registration form. The guest fills it in during online check-in.
  • Tourist tax at your municipality’s rates, straight on the invoice.
  • Guest registration, corrections and check-out run automatically, guest cards included.
  • Accommodation statistics. The monthly return for the German state statistics offices and Statistics Austria is built from your booking data. In Switzerland it goes to the Federal Statistical Office automatically every month.
  • International too. Alloggiati Web for Italy, eVisitor for Croatia.

Accounting and reporting

  • Interfaces to DATEV, lexoffice, sevDesk, Abacus, Bexio, SAP, Xero, QuickBooks and Comatic.
  • Your own chart of accounts, month-end closing and accounting vouchers.
  • Reports on occupancy, revenue and guests. Export to Excel and Power BI.
  • Salesforce and Zapier for your own workflows.

Guest communication and AI

  • AI phone assistant. Answers calls around the clock, answers questions about your site, checks availability and texts the caller a ready-made booking link.
  • AI inbox. Reads guest requests, matches them to the booking and writes the draft reply. You check and send.
  • Guest portal and app. Online check-in, stay information, documents and push messages.
  • Automatic emails before, during and after the stay, in the guest’s language.

Team and operations

  • Tasks, cleaning plan and team chat for reception, maintenance and housekeeping, on mobile too.
  • Time tracking for your staff.
  • Several campsites in one account, with one shared overview.

Website

  • Website with a visual editor on your own domain, booking built in. With news, events, gallery and FAQ.

Languages

  • Ten languages for booking, guest emails and website: German, English, French, Italian, Spanish, Portuguese, Dutch, Polish, Czech and Croatian.

Security and data

  • Your data is stored in Switzerland. Access with two-factor login, roles and permissions per staff member.